Technology

Service & support for industrial air filtration systems

Are you looking for a reliable and competent partner for the maintenance, repair and optimization of your filter systems? Then you've come to the right place. We offer you a comprehensive service and Service contracts for all types of filter systems, whether intake filters, oil and emulsion mist separators or dust collectors.

With our experienced and trained staff, our many years of experience in filtration and our digital order management system, we guarantee you easy contact, rapid assistance in the event of a fault and high system availability.

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Your benefits

Our services for filter systems

  • Experienced & trained personnel
    Our technicians are highly trained and experienced in filtration. They will find the optimum solution for your filter requirements.

  • Comprehensive & personal advice
    We plan, install, maintain and repair air filter systems for various industries. Our range includes intake filters, oil and emulsion mist separators and dust collectors.

  • Customer-centered service
    We optimize your filter systems and production processes through targeted maintenance, suitable filter media and efficient settings, tailored to your individual situation. In doing so, we reduce emissions and increase energy efficiency.

  • Short distances & personal contact
    We are always there for you when you need us. We attach great importance to short distances and personal contact with our customers.

  • Efficient & transparent processing
    We offer simple digital communication and reporting on the status of your filter system. All relevant data can be viewed and downloaded online at any time.

Our services for your filter system

We are your competent partner for all air filtration issues. We plan, install, maintain, repair and optimize filter systems of all kinds, from intake filters to oil and emulsion mist separators and dust collectors.

Preliminary planning

We support you in planning your filter system by offering you technical advice, measurements and a detailed quotation. We will discuss the optimum system configuration, installation process and responsibilities with you on site or digitally. If required, we can also organize the necessary lifting gear, lifting beams and load-bearing equipment to ensure that your filter system is installed safely and professionally.

Monitoring

We ensure the smooth installation of your filter system by providing you with a qualified contact person who supervises and coordinates the installation. Our colleague is your direct contact on site and is available to answer all your questions and concerns. At your request, we can offer remote monitoring of system parameters to ensure optimum transparency and safety.

Assembly work

We carry out the installation of your filter system from a single source, taking care of all mechanical, electrical and pneumatic work. We not only install the filter system itself, but also all associated components, such as fans, steelwork, piping, throttle or shut-off dampers, measuring equipment, compensators, silencers, exhaust air chimney, etc. We can also carry out conversion or adaptation work on your existing process air lines and ducts, as well as implement measuring probes for temperature, differential pressure, speed, etc.

Commissioning

We get your filter system up and running by carrying out a professional commissioning. We check and measure all safety devices, the signal exchange, the performance and optimize the system performance. We also create a commissioning report that documents all relevant data and results. You will also receive training in the handling and maintenance of your filter systems to ensure its efficiency.

Maintenance

We keep your filter system in optimum condition by carrying out regular and preventive maintenance. We draw up a detailed maintenance log containing all the work carried out and recommendations. Our service contracts include numerous benefits: Discounts, stocking of spare parts and emergency support.

We also optimize system parameters according to current production processes for maximum efficiency and quality. All key components of the filter system, including the filter housing, fans, pipes, electrostatic precipitator cells and high-voltage modules, are checked by us and repaired if necessary. We also replace the Filter Elements - even in systems from other manufacturers or ventilation and air conditioning systems (HVAC systems).

Service contracts

Our service contracts include numerous benefits: Discounts, stocking of spare parts and emergency support. We would be happy to advise you on the options.

Troubleshooting

We quickly restore the functionality of your filter system by offering targeted fault diagnostics and repairs. Our experienced technicians identify and repair damaged elements such as HV modules or valves, either on site or at our Service Center.

Training and consulting

We offer training courses on the operation and filter replacement of our air filter systems (oil mist separators, dust collectors and intake filter systems) to help you improve the performance and quality of your production processes. We can also advise you on all technical issues relating to system technology, e.g. spare parts, accessories or optimization options. Our aim is to offer you an individual and professional solution for your filtration needs.

Ultrasonic cleaning

With our ultrasonic cleaning, we remove dust and dirt from your filter system that builds up on the pre-filters and electrostatic filter cells over time. This improves the filtration performance, energy efficiency and service life of your system. We carry out ultrasonic cleaning either on site with our mobile ultrasonic system or in our service center. We also clean electrostatic precipitator cells from other manufacturers.

Retrofit and system optimization

We modernize your filter systems so that they meet the latest standards in air quality, energy efficiency and safety. Whether you need a complete general overhaul or specific adjustments, we replace obsolete components and implement improvements such as state-of-the-art control cabinets or energy-saving EC fans. We deliver tailor-made concepts to optimize your filter systems and help you to increase efficiency and reduce costs.

Measurements

We carry out various measurements to ensure the performance and safety of your filter system. We adjust the extraction points to optimize the air flow rate. Air flow, pressure, sound level and tightness are checked by us to detect any leaks or losses. We also analyze the raw and clean gas values in accordance with VDI 2066 Sheet 1 and VDI 3481 Sheet 4 to assess filter efficiency. If necessary, we consult external bodies such as TÜV to confirm conformity with the occupational exposure limit values (OEL).

Appraisals

We also offer professional assessments of your filter system, e.g. after fire damage, explosions, flooding or extended shutdowns. Our inspection includes an assessment of your system and a detailed report with results and recommendations. We also advise you on refurbishment options or alternative solutions according to your requirements to ensure the operational and performance capability of your filter system.

Comprehensive, digital reports

We offer you comprehensive and fast reporting on the condition and performance of your filter system. We provide you with digital reports that outline the current and desired condition of your system. The reports contain suggestions for optimization, explanations of important components and repairs carried out. You can view and download our reports online at any time, giving you quick access to all the information you need.

Our focus is on the customer. Every process is unique and requires an individual solution. We listen, understand the challenges and wishes of our customers and find solutions that support our customers in achieving their business goals.

Mirco Kaczmarek

Service manager

Service contracts

We offer you customized service contracts from our modular system. Choose between our maintenance, purifying and start-up packages. We are also happy to advise you on individual solutions.

Learn more

How can we help you?

Write us a message and we will get back to you.

centralservices.herne@hengst.de

Phone: +4923231476001

Please feel free to contact us:

Hengst SE
Nienkamp 55-85
48147 Münster
GERMANY
© 2024 Hengst SE

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purifying our planet

Our corporate vision
Sustainable

We make the planet cleaner with our products. We also make the journey there as clean as possible.

Innovative

We develop the filtration solutions of the future. For our customers and for society.

Efficient

Our focus is on energy efficiency. This helps the environment and saves costs.